Legal
Privacy Policy
Effective August 29, 2026
CleanEdge provides business-management software for residential cleaning businesses. This Privacy Policy explains the information CleanEdge collects, how it is used, and the choices available to you when you use the service.
Information we collect
Account and business information, such as your name, email address, business name, phone number, service area, and account preferences.
Information you enter into CleanEdge about your customers and work, including customer contact details, addresses, access notes, job details, schedules, pricing, checklist items, and job history.
Subscription and billing information. Payments are processed by Stripe. CleanEdge does not store your full payment card number.
Basic technical and usage information that helps us operate, secure, troubleshoot, and improve the service.
Your communication preferences, including whether you chose to receive optional CleanEdge product news, tips, early-access updates, or promotional offers.
How we use information
To create and secure your account, provide CleanEdge features, save your business data, and operate your subscription.
To provide support, investigate bugs, prevent abuse, and improve the product and user experience.
To send essential account, security, billing, and service communications.
To send optional product news, tips, early-access updates, and promotional communications when you have chosen to receive them.
Marketing choices
Marketing email consent is optional and is not required to use CleanEdge. You can change your preference from CleanEdge Settings or use the unsubscribe option included in a marketing email when available.
Turning off marketing emails does not stop essential account, billing, security, or service messages that are necessary to operate your account.
Service providers
CleanEdge uses trusted service providers to help host and operate the application, provide database and authentication services, process payments, and support communications. Those providers may process information only as needed to perform services for CleanEdge and subject to their own privacy and security obligations.
We do not sell your personal information or your customers’ information for money.
Customer information you enter
You control the customer and job information you add to CleanEdge. You are responsible for making sure you have the right to collect, use, and enter that information for your cleaning business.
CleanEdge processes that information to provide the service to you. We do not use your customer list to market CleanEdge directly to your customers.
Data retention and account requests
We retain information for as long as reasonably necessary to provide the service, maintain business and security records, resolve disputes, and meet legal obligations.
You may contact us to request access, correction, or deletion of personal information where applicable. Some information may need to be retained when required for legal, fraud-prevention, billing, or security purposes.
Security
We use reasonable technical and organizational safeguards designed to protect information. No online system can guarantee absolute security, so you should also protect your password and account access.
Changes to this policy
CleanEdge is an early-access product and this policy may be updated as the product changes. If a change is material, we may provide notice in the application or through an account communication.
Contact
Questions or privacy requests can be sent through CleanEdge support or by text to (318) 548-8386.